Staff operations platform for masajid
Run your masjid with clarity, accountability, and less administrative chaos.
MasjidOps is a staff portal for the work behind community life. Requests, approvals, clinic services, reimbursements, communications, volunteers and staff access live in one place, with a record of who did what — instead of spread across texts, inboxes and paper.
A 30-minute conversation about how your masjid runs today. No obligation, and nothing to install first.
Built for masjid operations
Not a CRM adapted to a masjid, and not a website builder. It is built around the work a masjid office actually does, for the people who do it.
- Boards and shura
- Executive directors
- Imams and religious staff
- Office administrators
- Operations staff
- Clinic and service coordinators
- Treasurers and finance
- Volunteer coordinators
What it fixes
Most masajid do not have a software problem. They have work arriving faster than the way it is tracked.
Requests arrive everywhere at once
A hall booking by text, a repair by email, a class question after Jummah. Nothing is in one list, so things are remembered rather than tracked.
Nobody is sure who owns what
Work sits between people. Follow-up depends on somebody remembering, and the person waiting hears nothing in the meantime.
Reimbursements mean chasing receipts
Volunteers pay out of pocket and wait. Approvals happen in a group chat, and the paper trail is a photo on somebody's phone.
Sensitive work lives in inboxes
Clinic requests, aid conversations and safeguarding matters end up in shared mailboxes and spreadsheets that were never built to hold them.
Staff access is unclear
New volunteers get the same access as long-standing staff because it is quicker, and nobody is certain who can see what.
Leadership cannot see the operation
A board meeting asks how many requests came in, or what is outstanding, and the honest answer is that nobody has the number.
What is available today
These areas are in use and service-backed. The platform contains further workspaces still in preview, and they are labelled as previews inside the product so your staff always know what is connected.
Operations & approvals
A staff dashboard that points into the queue that owns each piece of work, an approvals inbox where decisions are recorded with who made them, and facility requests captured in one place.
- Staff dashboard
- Approvals with recorded decisions
- Facility and room requests
- Service tickets
Health & community services
Clinic appointment requests reviewed by staff before they count as booked, front-desk check-in on the day, and clinic dates opened and closed by an administrator.
- Appointment review
- Check-in desk
- Clinic availability
- Follow-up queue
Finance & reimbursements
AmanahPay tracks what the masjid owes a volunteer or staff member who paid out of pocket: the request, the receipt, the approval, and the record that it was settled.
- Reimbursement requests
- Receipt capture
- Approval trail
- CSV export by date range
Communications & intake
Public forms that collect what visitors submit, messages prepared and released by a person, and delivery readiness checked before anything is promised.
- Public intake forms
- Campaign drafting and release
- Notification readiness
- Suppression handling
Access, audit & readiness
Roles and permissions that decide who sees what, an audit record of what was actually done, and a launch checklist the implementation is run against.
- Users & access
- Audit logs
- Security & retention workflows
- Go-live checklist
Optional managed services
Where a masjid would rather not run the software day to day, our team can operate agreed areas on its behalf, under a written agreement and with every entry recorded.
- Scoped operator access
- Written agreement first
- Access recorded
- Revocable at any time
How onboarding works
Nothing goes live before somebody has looked at how your masjid works now.
- 1
Discovery call
What the masjid actually does today, and where the work goes missing.
- 2
Workflow review
We map your requests, approvals and services onto the platform before anything is configured.
- 3
Staff access setup
Roles are assigned deliberately, so people can do their job and no more.
- 4
Module rollout
Areas go live in the order that helps soonest, rather than all at once.
- 5
Training and staff guide
Your staff are trained, and every workspace has a written guide they keep.
- 6
Optional managed services
If you want us to run parts of it, that is scoped separately and in writing.
How we handle trust
Role-based access
People see the workspaces their role needs. Access is granted deliberately and can be taken back.
An audit record
Decisions and changes are recorded with who made them, so a board question has an answer.
Sensitive work handled carefully
Clinic requests, aid conversations and anything involving a child are treated as the most protected records a masjid holds.
Guides and training
Every workspace has a written guide, honest about what is live and what is still a preview. Staff keep it as a PDF.
Request a demo
Tell us a little about your masjid and we will arrange an onboarding consultation. We will walk through the staff portal against your own workflows, and be straightforward about what is ready and what is not.
Core MasjidOps platform
Available for pilot conversations
A staff workspace for communications, intake, approvals, programs, volunteers, clinic services, reimbursements, and daily operational follow-up.
Premium add-ons
Scoped during proposal
Optional services such as Slotly calendar integration, heyAstra virtual receptionist, Security Operations, managed checkout, and custom workflows.
One-time configuration
Quoted after discovery
Setup for website content, public forms, existing payment routes, signage hardware, data migration, security vendors, and tenant launch.
AstraGive text-to-donate
Coming Soon
A future add-on for SMS donation campaigns, fund routing, opt-in language, and donor receipt workflows.
Contact us directly
MasjidOps is built by Jamshed Qureshi. Call, text or email — you will reach a person, not a queue.
jamshed.qureshi@provetta.ai
Demo Request Worksheet
A few details so the conversation starts somewhere useful.