Repair and Service Queue
Track repair tickets and let the AI agent help schedule vendors inside approved timeframes.
| Issue | Location | Priority | Vendor | Timeframe | Agent Status | Ticket |
|---|---|---|---|---|---|---|
| HVAC not cooling in gym | Gym | High | DFW HVAC Services | Tuesday 9 AM-12 PM | Scheduling in progress | Vendor contacted |
| Leaking sink | Wudu area | Medium | Preferred plumber | Any weekday after Dhuhr | Needs approval to contact | Draft |
| Parking lot light outage | North parking lot | Medium | Electrician | Friday before Jummah | Appointment confirmed | Scheduled |
AI Scheduling Workflow
Create repair or service ticket
Select vendor or ask AI to suggest from approved vendor list
Provide preferred scheduling window
AI drafts vendor message and requests approval
AI contacts vendor after human confirmation
Appointment is confirmed and added to operations calendar
Repair completion, invoice, and expense are tracked
Vendor Agent Rules
- AI must ask for approval before contacting an external vendor
- All vendor messages should be logged
- Appointments should avoid salah, Jummah, school, and major event conflicts
- Emergency repairs can be marked urgent
- Invoices should connect to expenses or supplies